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AOT Discontinuation Notice

Dear Valued Customer,

We regret to inform you that after careful consideration, Active Concepts LLC has made the difficult decision to discontinue our sister company, Arbor Organic Technologies (AOT). All organic ingredients offered through AOT will be discontinued on September 1, 2024. This decision comes after a thorough evaluation of market dynamics, changing consumer preferences, and our overall business strategy. This decision was not made lightly, and we understand that it may bring about some inconveniences for our valued customers like you. As a company dedicated to delivering high-quality products and services that meet
your expectations, discontinuing AOT was a necessary step as it no longer aligns with our strategic goals. We recognize the potential impact on your operations and apologize for any inconvenience caused by this discontinuation. Our team is committed to working closely with you during the transition period to ensure a smooth and seamless process. We deeply appreciate your long-standing trust and loyalty to Active Concepts LLC. All existing orders for AOT ingredients will be fulfilled. Additionally, our customer support team is here to assist with any questions or concerns you may have throughout this transition. We value the relationships we have built with our customers and remain dedicated to providing support throughout this challenging time. As we navigate these changes, our commitment to delivering excellence in other aspects of our business remains unwavering. We thank you for your understanding and continued business with Active Concepts LLC. If you have any further questions, feel free to contact us at (704) 276-7100.
Best Regards